The package arrived with ice packs to keep the smoothies cool. I even put a bottle in the freezer to turn the smoothie into a slushy for a hot afternoon. I love this stuff.
I have not yet received the order as of yet. It's hard, therefore, to make an opinion.
John, we had a small delay before in shipping your order, but it should of arrived recently! If not, let us know and we will make it right!